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Bar Staff for Immersive Experience

Money Heist: The Experience is a first person immersive experience based on the hit TV series being produced by Fever & Netflix. Guests will have 60 minutes to carry out a heist on an international scale in an iconic London location.

Key Details:

Dates:
3rd November - 23rd December

Working Week: Thursday - Sunday

Opening Hours: Weekdays: 16:00 - 22:00 Weekends: 11:00 - 22:00

Role: Bar Staff
Rate of Pay: £11.50 per hour

Job Description:

Our producer is seeking trained and enthusiastic Bar Staff to operate the bars at our venue in London. You will act as an ambassador for the experience, serving a wide range of drinks, including cocktails, in a busy bar and immersive theatre space. You will be expected to have exceptional customer service skills and a fun attitude to getting things done.

Key Responsibilities:

●  Receiving orders and serving a wide range of alcoholic and non-alcoholic beverages to a wide number of patrons

●  Tidying away glasses, loading and unloading dishwashers, wiping down surfaces, and cleaning up any spills promptly and efficiently

●  Ensuring the venue maintains hygiene and licensing standards, and ensuring compliance with ‘challenge 25’ and other applicable policies

●  Understanding the full drinks menu of the attraction and upselling specials as appropriate

●  Prioritising workload and supporting fellow bar team members during busier periods

●  Accepting payment and operating our POS system

●  Answering any customer queries expertly and politely

●  Identifying and escalating any issues to the bar and duty management as required

●  Collaborating with the venue’s security team in the event of unaccepted behaviour

 

Person Spec:

Essential

●  Experience in a bar environment

●  Motivated team-player with excellent interpersonal skills

●  Ability to work effectively in collaboration with other team members as well as own

initiative

●  Exceptional customer service skills

●  Excellent diplomacy, able to address the unique needs of a wide range of customers

●  Able to manage difficult and fast-changing situations in a busy venue

●  Calm and pro-active under pressure

Desirable

●  Experience in cocktail making

●  Passion for live entertainment and

●  Experience using Square Up

●  Experience of using G-Suite

●  Experience of operating POS software

If you’re interested, please send a CV with the subject line: Application - BAR STAFF - *Your Name* to Heist.Bars@beardedkitten.com

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