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On-site Staff Lead - Edmonton

Hi, we're Fever!

Fever is the leading entertainment discovery platform, with a mission to inspire people through experiences. We are looking for bar-raisers who want to work hard, have fun, and make history with us. Fever combines its marketplace and Secret Media Network (such as Secret London, Secret NYC, Secret Los Angeles, Madrid Secreto, Paris Secret) through technology to reach over 30 million people every single week. Fever has also rolled out Fever Originals, which are proprietary events in which we follow a data-driven content creation strategy, using analytics to understand audiences and develop new, unique experiences.

Fever is present in over 80 cities worldwide, in countries such as the UK, US, France, Brazil, Portugal, Australia, and Spain, and is always in the process of expanding to new markets. Fever is also backed by top-notch institutional investors, including Rakuten Capital, Accel, and Atresmedia. We have continued to disrupt the entertainment space during the pandemic, and launched the Stranger Things Drive Into — the largest event in the world in 2020!

ABOUT THE ROLE

Candlelight is a series of “Fever Originals” classical music concerts where we aim to create an accessible and ambient space to enjoy the works of the greatest composers such as Vivaldi, Chopin or Beethoven. Our venues span from churches to libraries to mansions and other historic landmarks.

The series is currently in over 77 cities worldwide including Madrid, Barcelona, Bilbao, Sydney, Singapore, Berlin, Lisbon, London, Paris, Toronto, Lyon, Manchester, Brussels, São Paulo, Los Angeles, Chicago and New York and continues to grow rapidly. We've sold over 400,000 tickets worldwide since July 2019.

You will be expected to:

  • Oversee and manage the events on-site ensuring the concert runs smoothly from conception to delivery, working with venues, vendors, other event staff and artists. 
  • Works closely with the Edmonton City Manager to execute the activation smoothly and efficiently.
  • Build strong relationships with Candlelight venues and vendors. 
  • Coordinate and assign all roles onsite. Resolving any issues that event staff escalate.
  • Delivery and oversight of on-site production including candle distribution, event set-up, registration flow, staging, artist green room and other event elements.
  • Set-up and dismantling of the event - ensure chairs, audio equipment, scenery and required signs and posters are in place before the event, and then packed away after the event. 
  • Represent the brand through professional management of the event and communication with artists and clients. 
  • Providing post-event feedback and reporting to the City Manager and implementing improvements to future events. 
  • Deal with any customer enquiries on-site. 
  • Ensuring all staff and attendees are in compliance to Fever Up COVID regulations including, social distancing, mask requirements, contactless ticket validation, waiver distribution, etc. 
  • Additional administrative support as needed such as, temporary support with site visits, organizing and keeping track of inventory.

In order to be successful in this role, you will need:

  • Previous event management experience, preferably music-related
  • Excellent face-to-face communication skills
  • Highly organized and efficient. Leadership and time management skills are key
  • A problem-solver with the ability to think strategically and efficiently when faced with issues on-site
  • Willing to learn from mistakes and give feedback on ways of improving the Candlelight experience 
  • Preferable experience managing audio visual equipment but not mandatory 
  • Must be local to the Edmonton Area

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn, and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

This role is located in the Edmonton Area.

BENEFITS

  • Opportunity to have a real impact in a high-growth global category leader.
  • Responsibility from day one and professional and personal growth.
  • Partake in an exciting and rapidly growing event and the possibility to participate in other cities’ Candlelights.
  • Great work environment with a young, international team of talented people to work with!
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