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Front of House Staff

Money Heist: The Experience is a first person immersive experience based on the hit TV series being produced by Fever & Netflix. Guests will have 60 minutes to carry out a heist on an international scale in an iconic London location.

Key Details:

Working Week: Tuesday - Sunday

Opening Hours: Weekdays: 16:00 - 22:00 Weekends: 11:00 - 22:00

Role: Front of House Staff

Rate of Pay: £10.85 per hour


Our production company is seeking enthusiastic Front of House Staff our venue in London. You will act as an ambassador for the experience, welcoming guests to an immersive theatre space. You will be expected to have exceptional customer service skills and a fun attitude to getting things done.

Key Responsibilities:

●  Welcoming guests to the venue

●  Operating box office software and checking tickets

●  Operating the cloakroom

●  Ushering guests into the experience

●  Accepting payment and operating our POS system

●  Answering any customer queries expertly and politely

●  Identifying and escalating any issues to the duty management as required

●  Collaborating with the venue’s security team in the event of unaccepted behaviour

Person Spec:


●  Previous experience in customer service

●  Willingness to work evenings and weekends

●  Ability to work as part of a team

●  Strong communication skills


●  Previous front of house or box office experience

●  Passionate about immersive theatre

If you’re interested, please send a CV with the subject line Application - FOH - *Your Name* to


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