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General Manager for Immersive Cocktail Experience

Hi, we’re Fever!

Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment.

Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London, or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities.

The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world.

Fever is a US company with a team of over 750 people, currently present in more than 80 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others.

In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us.
 

About the Role

After the remarkable success of The MadHatter Gin & Tea Party in London, Los Angeles, New York, Chicago and Miami: the Madhatter Gin & Tea Party is coming to New York this fall. We are looking for a local General Manager for this pop up immersive experience to join our team. The experience is a 1.5h cocktail immersive experience based on Alice in the Wonderland. 

This role is a blend of Stage Management & Bar Operations.  This is a freelance and a part-time position. Responsibilities will include:

  • Recruitment and training of staff 
  • Develop and run a process for the set up before shows and well as the reset of the venue between shows
  • Set up a coordinated system for storage and handling of stock 
  • Stock management & ordering of mixers, ice & food as well as other supplies needed for the experience 
  • Hiring and management of suppliers if needed
  • Coordination of schedules & invoicing of staff members including bar staff, actors and tech personnel within budget
  • Coordination of shows and Stage Management 
  • Knowledge of QLab and some tech/AV experience 
  • Working alongside director to ensure continued quality of the show for the entirety of the run
  • Ensuring a high standard of cleanliness and safety in the venue, especially all COVID-related safety procedures
  • Handle any problems/ special requests with guests
  • Handle guestlist and assists with guests check-in procedures 
  • Weekly reporting on daily issues to management

Schedule

This is a freelance and a part-time position that will be split amongst 3 people (GM + 2 AGMs). There are ~42 hours per week that can be split equally or otherwise. 

The contract will be for ~3 months starting mid November 2021 and run through January 2022, and could be extended based on the success of the project. The show runs from Tuesday to Sunday several times per day (2-3/weekdays and 5-6/weekends).

You will also be required to dedicate some time during the week to invoicing, ordering and inventory. 

Required Skills

  • You have previous event production and immersive theater experience. Bar or pop-up show management experience is a plus
  • You have stage management experience
  • You are highly motivated and with a high energy profile. You are used to engage with the public and are able to stick to strict schedules for reset between shows
  • You are able to work autonomously and at your own initiative
  • You have excellent communication 
  • You know how to plan your own time appropriately to maximise business performance
  • You are great at recruiting new and charismatic staff
  • You are well connected within event and hospitality industry
  • You are legally allowed to work in the US

You are based in Philadelphia, PA.

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age, or caring responsibilities. We encourage everyone to apply!

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