Assistant General Manager (Outdoor Experience) - LA (Freelancer position)

Hi, we’re Fever
We’re excited you are checking out this job offer.

We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. 

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience. 

Sounds amazing, right? 

About the Role: 

Fever is looking for an Assistant General Manager to lead and manage the operations of a large-scale, immersive outdoor experience in the South Bay area of Los Angeles between mid-October 2024 and mid-March 2025. This is a full-time, seasonal position. 

Responsibilities will include: 

• On-site management and operations of the experience, located in the South Bay area of Los Angeles.
• Fill in for General Manager in times of absence. Make executive decisions and provide accountability. 
• Follow the process for a smooth daily run of the experience and continuous maintenance of the experience standards. 
• Manage and report staff payroll 
• Build out staff schedules and manage the booking portal for creating the schedule 
• Create procedures and oversee parking operations 
• Ensuring a high standard of cleanliness and safety in the venue
• Handle guestlist and assist with guests check-in procedures 
• Assist with stock management & ordering of supplies needed for the experience 
• Manage a coordinated system for storage and handling of stock 
• Train additional members and manage suppliers when needed 
• Handle any problems/ special requests with guests 
• Communicate and coordinate with venue staff and leadership daily
• Ensuring a high standard of cleanliness and safety in the venue, especially in all COVID-related safety procedures 
• Working alongside Fever’s Executive Producer and Production Manager to ensure the continued quality of the show for the entirety of the run 
• Handle any problems/ special requests with guests 
• Handle guestlist and assist with guests check-in procedures 
• Weekly reporting on daily issues to management 

Schedule & Pay: 

The contract will be for 5 months, starting in mid-October and running to the end of March 2025. The experience will be open four days a week (Thursday - Sunday) from 5pm-10pm, with several weeks of seven day operations and holidays. The schedule will vary based on ticket sales. 

Required Skills: 

• You have 3+ years of previous experience in a management position for an experiential pop-up event, amusement park, or hospitality establishment with high foot traffic. 
• You are highly motivated and with a high energy profile. 
• You are a strong leader used to engaging with the public and managing staff. 
• You can work autonomously and at your initiative 
• You have excellent communication skills 
• You know how to plan your own time appropriately to maximize business performance 
• You are legally allowed to work in the US 
• You are based in the Greater Los Angeles area 

Rate: Will be discussed during the interviewing process. 

Who we are 

Fever is the global leading live-entertainment discovery tech platform, with a clear mission: to democratize access to culture and entertainment. 

Fever has developed a proprietary technology that inspires its global community of over 125M people through personalized and curated experiences in their local city, whilst empowering entertainment and event creators to reach new audiences and enhance their experiences.Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Van Gogh: The Immersive Experience” winner of USA Today's 10 Best Readers Choice award.

The company, present in over 100 major cities across the globe, is backed by leading investors such as Goldman Sachs, Alignment Growth (growth equity investor in global entertainment and consumer tech, led by former Warner Bros and Time Warner), Goodwater Capital (the largest dedicated consumer technology platform globally), Smash Capital (a late-stage venture capital firm led by former Disney and growth equity investors, backer of Epic Games), Eurazeo, Vitruvian Partners and Atresmedia among others.

To pursue our objective, we are looking for bar-raisers, people that want to work hard, have fun, and make history with us.