Credit Controller

Madrid, Madrid, Spain
Full Time
Mid Level

Hi, we’re Fever!

Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment. 

Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities.

The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 4 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world.

Fever is a US company with a team of over 1000 people, currently present in more than 85 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others.

In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us.


Are you interested in a flexible, dynamic, and challenging environment with opportunities to grow personally and professionally? Are you customer oriented and do you like numbers? If so, then come and join our Billing team as a Credit Controller

You will contribute to the overall success of the organisation by effectively managing all credit tasks.

As a Credit Controller in our office in Madrid, you will have the following responsibilities:

  • Raise our Fees & Campaign invoices and promptly send them to our global partners (large value low volume invoices) 
  • Ensure our billing services are delivered up to our Fever standards
  • Chase unpaid invoices ensuring all debt is collected promptly across all our different markets
  • Maximise cash collections by making sure our partners receive our invoices in time and any discrepancies or disputes are resolved in a timely manner. 
  • Negotiate with partners to ensure terms are maintained and build good relationships.
  • High attention to detail and the ability to build and maintain strong relationships with key clients
  • Periodically communicating Aged debtor reporting and other ad-hoc month end reporting tasks to senior management.
  • Work closely with the Billing Manager to escalate and resolve matters.
  • Be the point of contact with debt collectors agencies. 
  • Preparing reports for debt collectors agencies.
  • Provide copy invoices and statements on request from Customers or internal stakeholders.
  • Build and maintain key relationships with all major stakeholders
  • Ability to thrive in a fast-paced, evolving environment

In order to be successful in this role, you will have to:

  • Bachelor or Master degree in BA, ADE, Finance, Accounting or similar
  • 2 to 3 years of experience in similar roles in the Media, Marcomm, Events industry(preferred)
  • Excellent knowledge of Excel.or GSheet
  • Billing knowledge
  • You are a detail-oriented and organised worker
  • Be fluent in written and spoken English.
  • Share our culture i) see opportunity where others see obstacles, ii) be efficient, flexible and proactive, iii) prioritize work and resources, iv) continuous improvement, v) follow up until it’s done and vi) be entrepreneurial and ambitious


  • Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Work in a location in the heart of Madrid, with possible travel across our markets
  • Home office friendly
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people to work with!
  • Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
  • English Lessons and Gympass
  • Possibility to receive in advance part of your salary by Payflow
  • We have free snacks, drinks and fruit at the office!

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!


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